DOMESTIC SHIPPING
We offer free shipping within the contiguous 48 states and $20.00 per order when shipping to Alaska, Hawaii and Puerto Rico. Most orders should be received within 4 to 10 business days after order placement. You want your bag faster? No problem. We offer express flat rate shipping for $20.00 per order (within the contiguous 48 states). Please select express delivery upon checkout and you will receive your items within 3 business days after order placement (please note, if your order is placed after 12:00PM EST, items will not ship until the next business day).

 

INTERNATIONAL SHIPPING (OUTSIDE USA):                                                                                                                                                         Please contact us directly for international shipping inquiries, BEFORE PLACING YOUR ORDER. Thank you!

shipping@vivacreatures.com

 

RETURNS AND EXCHANGES
If you would like to return or exchange your Viva Creatures! product, unused and in the condition you received it in, within 7 days of receipt, please email us at: returns@vivacreatures.com. Please include your order # and indicate whether you would like to return or exchange your item. We will email you a UPS PDF return label and a flat fee of $9.95 ($20 for residents of Alaska and Hawaii) will be deducted from your original purchase refund.

Please ship your package to the address below:

 

Viva Creatures!
Returns
1859 South Washington Street
Denver, Colorado 80210

 

Please note: all discounted items are final sale and cannot be returned or exchanged.