DOMESTIC SHIPPING
We offer free shipping within the contiguous 48 states and $20.00 per order when shipping to Alaska, Hawaii and Puerto Rico. Most orders should be received within 4 to 10 business days after order placement. You want your bag faster? No problem. We offer express flat rate shipping for $20.00 per order (within the contiguous 48 states). Please select express delivery upon checkout and you will receive your items within 3 business days after order placement (please note, if your order is placed after 12:00PM EST, items will not ship until the next business day).
INTERNATIONAL SHIPPING (OUTSIDE USA): Please contact us directly for international shipping inquiries, BEFORE PLACING YOUR ORDER. Thank you!
RETURNS AND EXCHANGES
If you would like to return or exchange your Viva Creatures! product, unused and in the condition you received it in, within 7 days of receipt, please email us at: [email protected]. Please include your order # and indicate whether you would like to return or exchange your item. We will email you a UPS PDF return label and a flat fee of $9.95 ($20 for residents of Alaska and Hawaii) will be deducted from your original purchase refund.
Please ship your package to the address below:
Viva Creatures!
Returns
1859 South Washington Street
Denver, Colorado 80210
Please note: all discounted items are final sale and cannot be returned or exchanged.